Administrative Service Organization (ASO)
Information on the transition to Optum as the new Maryland Behavioral Health Administrative Service Organization.
Behavioral Health Administrative Service Organization Transition
As of January 1, 2020, Optum is the new Maryland Behavioral Health Administrative Service Organization (ASO). The transition process includes transferring authorizations, claims payment processing, participant history, and other information and materials from Beacon to Optum.
ASO Transition Resources for Providers
Information and FAQs from MDH on the BHASO Transition
Optum Home Page
Sign up for Optum Provider Alerts
ASO Transition Update and Unaddressed Complaints
- For unaddressed Optum complaints, please email hcprovidercovidquestions@gmail.com