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Contact Us

125 N. Main St., Rear 
Bel Air, Maryland 21014
Tel: 410.803.8726
Fax: 410.803.8732


You are here: Programs and Services : Maryland Employment Network : Ticket to Work

Call our toll-free telephone line
1-855-384-2844

How much can I work when I receive Social Security disability benefits?

Will I lose my health coverage if I go to work?

What if I go to work and then my disability gets worse?

Consumers, families, advocates and professionals:

Do you have questions about Social Security’s work incentives and safety nets?

We open our toll-free telephone line on Mondays from 9:00 – 11:00 a.m. and on Thursdays from 2:00 – 4:00 p.m. to anyone. Call 1-855-384-2844.

You will speak with Shannon Smiles, a Certified Work Incentive Coordinator (CWIC).

This is a free, confidential service to help you make informed choices about going to work.

Ticket to Work Program 

The Social Security Administration (SSA) developed the Ticket to Work program to help people find the support services they need to return to work. Anyone who receives Social Security Disability benefits can participate. You do not need a "paper" ticket to take part in the program.

If you want help to go to work, SSA will ask you to "assign" your Ticket to your choice of a community agency known as an "Employment Network." There are many employment networks throughout the country that offer many different services.

The Maryland Mental Health Employment Network is an employment network. We specialize in connecting Social Security disability beneficiaries who have mental illness with the services they need to go to work.

However, if you do not choose to assign your ticket to the MMHEN, SSA can help you find an agency that will help you. SSA has hired a company called Maximus to match people to the employment network that best suits their needs. The toll-free number is 1-866-968-7842 or TTY 1-866-833-2967.

You can learn more about people who have found success through the Ticket to Work program here.